Privacy policy

Privacy Policy

Domingo Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of protecting the personal information of its customers and other individuals. The Company protects personal information in accordance with the following policy.

1. Personal Information We Collect

(1) Information relating to login and use of our services

Account IDs and passwords used to log in to our services
Gender, date of birth, postal code, and email address provided during account registration
Name, address, telephone number, and other information provided by customers and associated with their accounts
Information relating to the use of points, coupons, and other services
Information required to process transactions conducted through our services, as well as information concerning those transactions
Credit card information, bank account information, electronic payment information, payment agency information, cash-on-delivery information, and other information relating to payments and payment methods
Information relating to enquiries and communications received from customers

(2) Information relating to customers’ devices and information collected using cookies and similar technologies

Information used to identify communication devices
Device operating system information
Information relating to internet connections
Location information
Referrer information
IP address information
URLs viewed and timestamps showing the date and time of access
Information relating to the use of our services
Advertising identifiers assigned to customers’ devices

2. Use of Personal Information

Personal information provided by customers through this website will be used only to the extent necessary to achieve the following purposes.

(1) Login to and use of our services

To allow customers to log in to our services
To provide services suited to individual customers
To establish and fulfil transactions between customers and the Company, and to enable customers to use our services
To manage customers registered as members of our services
To package and ship products purchased through our services
To charge customers for products and services
To operate our points programme
To send notifications necessary for the operation of our services
To respond to enquiries and provide after-sales support
To contact former members and respond to their enquiries
To prevent and respond to fraudulent or unauthorised activities

(2) Advertising and marketing

To promote, advertise, and otherwise market our services through our services or third-party media
To distribute email newsletters
To send direct mail
To conduct campaigns, prize promotions, and surveys

(3) Product development and research

To research and analyse marketing data
To develop new services and products

When the Company entrusts the handling of personal information to a third party, it will carefully assess that third party and provide appropriate supervision to ensure the confidentiality and proper protection of the information.

3. Provision of Personal Information to Third Parties

Except where permitted or required by applicable laws and regulations, the Company will not provide personal information to any third party without the prior consent of the individual concerned.

4. Management of Personal Information

The Company endeavours to maintain the accuracy of personal information and manage it securely.
The Company implements appropriate information security measures against unauthorised access, computer viruses, and other threats to prevent the loss, destruction, alteration, or leakage of personal information.
The Company implements appropriate measures to prevent employees and other personnel from removing personal information from the Company or transmitting it externally without authorisation.

5. Organisation and Management Structure

The Company implements sufficient security measures, including the establishment of rules and procedures governing the handling of personal data and the creation of systems designed to prevent its leakage, loss, or damage. The Company also takes appropriate measures to ensure that personal data remains accurate and up to date to the extent necessary to achieve its intended purposes.

6. Disclosure, Correction, and Suspension of Use of Personal Information

The Company recognises that individuals have the right to request the disclosure, correction, suspension of use, or other appropriate handling of their personal data. The Company will respond promptly when such a request is received.

7. Use of Google Analytics

The Company uses Google Analytics in connection with its services.

For information about how Google Analytics collects and processes data, please refer to this page provided by Google.

8. Use of Yahoo! Advertising Site Retargeting

The Company uses advertising distribution services provided by third parties, including LY Corporation. These third parties may use cookies and similar technologies to collect and use information about users’ visits to and activities on the Domingo ONLINE STORE.

Information collected by these third parties concerning visits and user activity is handled in accordance with their respective privacy policies.

Users may prevent collected browsing and activity information from being used for advertising purposes by using the opt-out methods provided by the relevant third-party advertising services. For information regarding the use of personal data by Yahoo Japan Corporation, please refer to this page.

September 13, 2018
Domingo Co., Ltd.
1-13-4 Kojima Akasaki, Kurashiki-shi, Okayama 711-0931, Japan

Kimiya Uchida
President and Representative Director